Besides expertise and knowledge, a best virtual assistant should also have exceptional traits that will encourage your clients to keep on coming back to you and develop trust to you.
Here are some of the qualities you should also possess to be the best virtual assistant:
1. Reliability. In working as a VA, you should put in the mind that reliability is a must. When your client gives you a task, you must be independent enough to work on your own to get the task done without supervision. Even if you got the best skills and you have the cheapest pay, you will still lose clients if you are unreliable.
2. Accuracy. Apart from getting the task done, accuracy is also essential. Keeping your work precise and with quality, this will not just make your client satisfied but will also make them start trusting you. That whatever task they will give, they know that you will deliver the task with accuracy.
3. Resourcefulness. As a virtual assistant, it is not just what you know but how you look for ways of knowing and having the things you do not know or have. The best virtual assistant should be resourceful enough to be able to get the task done. Aside from that, a system in place is necessary. You should have a go-to person at the company when you need information. However, once you ask a question, always document it, so you don’t have to ask for the same information repeatedly.
4. Cheerful, Kind and Friendly Personalities. These positive personalities are also important in an online work mainly because you are dealing with your business partners or clients. It is important to build rapport with your clients as it will further develop a good relationship between both parties. No matter what your client’s mood for that day was or how they act, always stay positive. When you are positive and cheerful despite their crisis, you will gain respect from them.
5. Think Outside the Box. Being able to think creatively to help your client’s business grow and increase their income would not just definitely make you a rockstar but will also make you an irreplaceable and priceless member of their company. Remember, you will never go wrong with growing and innovating.
6. Ability to multitask. We all know that there are Pros and Cons in multitasking, but this is a plus in a virtual assistant job. As a VA, you need to be able to cope up with switching one task to another task at a time. Or even handling multiple clients with multiple tasks and keep them all moving forward. But bear in mind that multitasking takes efficiency, good scheduling, and organization. Also, this is said to be critical for virtual assistant success. However, it depends on you if you will make this quality as an asset or a liability.
7. Work well under pressure. Pressure is always a part of our working lives. As what Philosopher Thomas Carlyle said, "No pressure, no diamonds," having said that, with a manageable dose, pressure could motivate and energize you to perform well and achieve more. In spite of that, you should be able to find the "sweet spot" between having too little and too much of it.
The above traits will not just make you the best but will also make you more valuable in the online professional world
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